Caring For The Customer
The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.
Please wait in the lobby of your hotel 10 minutes before the departure time. Please be punctual as the coach will not wait if you are late.
*Kayu Ara Hanging Bridge and Canopy Walkway in Temburong is closed until further notice. Program will be adjusted.
* For tour pick-up and drop off at Brunei International Airport, a surcharge of B$30 surcharge will be applicable.
* Tips and gratuities to guide & drivers are not compulsory but will be appreciated.
