
Sheraton Utama
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Sheraton Utama is the only international brand hotel in Brunei. Recently refurbished and repositioned to be the only boutique hotel in Brunei. It provides the essence of warmth, connectivity and comfort for the guests.
Rooms are well furnished with yourchoice of rooms facing the city or garden views. Sheraton's reputed Sweet SleeperSM Bed provides guests with comfort after a long day of business or leisure activities. Relax by the poolside on warm days or in the spa centre which provides treatments to rejuvenate yourself. Satisfy your appetite with a sumptuous meal at the famous Tasek Brassiere restaurant which offers a variety of ala cart menu options or different buffet selections on different days of the week. Deals restaurant offers you a fine dining experience with your family and friends.
Settle in and enjoy an array of comfortable amenities in our 142 guest rooms property.
Facilities:
- Baby Cot/Crib Available
- Back-up Power Generator
- Banquet/Function Facilities
- Business Centre
- Cafe/Coffee Shop
- Car Parking
- Conference Facilities
- Elevator/Lift
- Fax
- Fitness Club/Gym
- Internet - Wireless
- Internet available onsite
- Swimming Pool - Children's
- Laundry Service available
- Meeting Room(s)
- Mobile Phone Reception
- Newspapers/ Magazines Available
- Non-Smoking rooms/floors
- Photocopier
- Reading Room
- Restaurant(s)
- Safe at reception
- Souvenir/Gift Shop(s)
- Spa facilities - indoor
- Swimming Pool(s) - Outdoor
- Tour Desk
- Wheelchair access
Services:
- Concierge/Travel booking and Confirmation
- Daily Housekeeping
- Doctor/Nurse on call
- Dry Cleaning
- Foreign Currency Exchange
- Postal/Courier Service
- Room Service
- Secretarial Services
- Security Guard (24 hrs)
- Shoeshine Service
- Shuttle Service (i.e. to/from town centre - extra charge)
- Translation
- Turn-down service
- Vehicle Hire/Car Rental can be arranged
- Vehicle Hire/Car Rental Onsite
Recreation:
- Cultural Visits/Tours
- Jogging/Walking
- Massage
Languages Spoken:
- English
- Chinese-Cantonese
- Chinese-Mandarin
- Bahasa Melayu
- Late check-out after 2pm is chargeable and is subjected to availability.
- There is no charge for children 12 years and under sharing a room with adults using existing bedding.
- It is restricted to 2 adults and 1 child per room. Should a rollaway bed be required, an additional charge will be incurred.
- Any cancellations made 14 days or more: 10% cancellation fee will be applied.
- Any cancellations made within 14 days: one room night charge will be applied.
- No-show cases: 100% of the total amount will be charged.
Full payment must be received /cleared 14 days prior to check-in date. Otherwise, all confirmed bookings will be auto-released and rebooking will be subjected to space availability.
Visa, MasterCard, American Express, JCB, Diners Club, Cash









