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Caring For The Customer


The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.

Pickup info:

Please wait in the lobby of your hotel 10 minutes before the departure time.  Please be punctual as the coach will not wait if you are late.


Notes:

-  A valid passport is required, as you will be travelling to Malaysia. Please ensure that you have a valid visa to enter Malaysia and to re-enter Brunei.
- Tips and gratuities to guides and drivers are not compulsory; however, it will be appreciated.