Caring For The Customer
The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.
Full Day Brunei City & Water Village Tour
has an average customer care rating of
4.20
(out of a possible 5). The scores for each parameter are:
- Service of Staff................................................................................... 4.50
- Quality of Information ...................................................................... 4.50
- Overall Experience .......................................................................... 4.00
- Safety/Organization ......................................................................... 4.00
- Overall Impression/ Value.............................................................. 4.00
Pickup info:
- Please wait in the hotel lobby 10 minutes prior to departure time.
- Please be punctual as the coach will not wait for late-comers.
Notes:
- 20% non-refundable deposit required for booking made outside 72 hours prior to departure date.
- Full Payment required at least 48 hours prior to departure date.
- All confirmed bookings will be auto-released in instances where the full payment is not received and cleared. Any re-instatement of bookings will be subjected to space availability.
MegaBorneo Tour Planner reserves the right to adjust the itinerary for the best interest of all parties involved.
Traveller Feedback
Mr Scott B.
- New Zealand
on 16 Aug 2011 Tour guide was friendly and informative. Overall, a great day out, including delicious food and beverages.
Mr Glenys S.
- Australia
on 03 May 2010 The transport vehicle was great very comfortable. The tour guide was a lovely man giving us lots of information while expressing his love of Brunei although he talked very quickly and we found him hard to understand at times. I think he also had trouble understanding us when we would ask him questions. But overall it was a wonderful experience.
- New Zealand
on 16 Aug 2011 Tour guide was friendly and informative. Overall, a great day out, including delicious food and beverages.
Mr Glenys S.
- Australia
on 03 May 2010 The transport vehicle was great very comfortable. The tour guide was a lovely man giving us lots of information while expressing his love of Brunei although he talked very quickly and we found him hard to understand at times. I think he also had trouble understanding us when we would ask him questions. But overall it was a wonderful experience.
